Consumer health data privacy policy
Consumer health data the app processes, and why
The Pixeye app processes this data on your phone only, to run the tests you start and show your results. Hinoro Studio never receives it.
- Test results: the date, the test, the eye tested, your answers, the score and level, and the areas you drew on the Amsler grid. Used to show your result, your history and the PDF report you choose to make. Kept on your phone until you delete them.
- Face measurements: the position of your eyes or the size of your iris in the front camera image. Used only to measure the distance between your eyes and the screen, live. Each camera frame is discarded once analysed: no image or face data is stored.
- Voice: your spoken answers in the distance tests, recognised by your phone's offline speech recognition. Used only to read your answer. Nothing is recorded.
Sources
You (your answers and drawings), and your phone's front camera and microphone during the tests that need them.
Sharing
None of the data above is shared with or sold to anyone, including us. The only data that leaves your phone is the record of a Pixeye Plus purchase, handled by RevenueCat, Inc. to check and restore the purchase; it never includes test results, face measurements or voice (see the privacy policy). When you share a score or a PDF report, you choose the recipient through your phone's share sheet.
Your rights
You can delete all your results in the app (Settings, "Delete all my results"), or by removing the app. You can withdraw consent to the camera or the microphone at any time in your phone's settings; the other tests still work. Since we hold none of this data, we have nothing to give access to, delete or stop sharing on our side, and we confirm it on request.
For any request, write to support@pixeye.app. We answer within 45 days. If we decline a request, you can appeal by replying to our answer; if we deny the appeal, you can contact the Attorney General of your state.